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Privacy Policy

Last Updated: June 1, 2025

Digital Demand ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitaldemand.in or engage our services.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when:

  • Filling out our contact or consultation form
  • Calling or emailing us
  • Subscribing to our newsletter
  • Engaging our services

This may include: Full name, Email address, Phone number, Company name, Budget range, and any other details you share in your message.

Automatically Collected Information

When you visit our website, we may automatically collect: IP address, Browser type and version, Operating system, Pages visited and time spent, Referral source, Device information.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Deliver the digital marketing services you have engaged us for
  • Send you our newsletter (only if you've opted in)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure website security

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. We use:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Google Analytics to understand how visitors use our site (anonymised data).
  • Marketing cookies: Google Ads and Meta Pixel for advertising campaign tracking (only on pages with ads).

You can control cookie settings through your browser settings.

4. Third-Party Services

We use the following third-party services that may collect data:

  • Google Analytics (traffic analysis)
  • Google Ads (advertising)
  • Meta Business Suite (advertising)
  • WhatsApp Business (communication)

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Client project data is retained for up to 3 years after project completion. Enquiry data is retained for 12 months.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmission.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with the relevant data protection authority

8. Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: